Frequently Asked Questions

We encourage your feedback, please feel free to send us a message
using the following contact form.

Frequently Asked Questions

We encourage your feedback, please feel free to send us a message[dt_sc_br/]using the following contact form.

What do I wear when going to a day spa?

Your normal clothing is fine, a robe, slippers and under basket are provided for you to get changed into and place your belongings. You may elect to have your treatment with your own attire on if you feel more comfortable like bathers and keeping your undergarments on which is also fine.

Are body scrubs bad for my skin?

Yes and no, in most cases no, as they have a lot of benefits to your skin but scrubs that contain larger particles like shells or apricot kernels may be sharp, cause discomfort or even harm the skin. Most professional exfoliation solutions contain round spheres that will exfoliate your skin without any harm.

What happens if I have a physical disability or allergies?

Please notify us upon your treatment and our therapists will do our best to accommodate your needs and recommend any products that should not be used.

Are day spa services ok for pregnant women?

Absolutely, day spa visits are great for pregnant women as it takes the edge off dealing with hormonal changes and additional stress caused by pregnancy.

How many microdermabrasion treatments do I need for best results?

This is based on the individual and the current condition of their skin, in most cases, you can see results after the very first treatment, your skin will appear more vibrant and refined.

How long does microdermabrasion treatment take?

In most cases 10-20 minutes, if we are combining it with a cosmetic facial this can take a little longer to obtain optimal results.

Is there any downtime or after care for microdermabrasion?

There is no downtime or aftercare needed with microdermabrasion, Always remember to keep up your normal skin routine to maintain that healthy glow.

Can microdermabrasion make my face red?

In some instances yes, depending on an individual’s skin type can experience a bit of redness after this treatment, but this usually disappears within 24 hours.

What are all the benefits of microdermabrasion?

Microdermabrasion has many benefits

  • Reduces Pigmentation
  • Improves skin texture
  • Evens out skin complexion
  • Removes dead skin cells
  • Increases lymphatic drainage
  • improves hydration of the skin
How many LED Light Therapy treatments do I need for optimal results?

This is based on the individual and the current condition of their skin, also taking into consideration their treatment goals. Our therapists will always put together a tailored plan for our clients so they can achieve the best results, we usually like a pair of LED light therapy with other laser treatments as it’s a good accessory.

How long does LED Light Therapy take?

In most cases 20 – 30 minutes, if we are combining it with a cosmetic facial, this can take a little longer, but it usually gives the best results.

Is there any downtime or aftercare with LED Light Therapy?

There is no downtime when getting a LED Light Therapy Treatment, we always recommend keeping up with a normal skincare routine to maintain healthy skin.

What are the benefits of LED Light Therapy?

Blue LED light therapy can be used for

  • Reducing acne or breakout
  • Killing the bacteria that causes acne
  • Improving skin texture
  • Reducing inflammation
  • Reducing enlarged oil glands
Is there a minimum age for Laser Hair Removal?

There is no minimum age for laser hair removal treatments, as long as there is hair long enough to stimulate, however, we do recommend starting permanent hair reduction treatment after puberty hormonal changes can affect hair growth this time.

How safe is Laser Hair Removal?

Laser hair removal is safe and effective for most people, on some occasions it can be a bit discomforting on certain areas of your body due to the laser penetrating the skin. We recommend not getting this treatment if you are pregnant and should be avoided near the eyes.

You should see your doctor if any rare symptoms occur after treatments.

Is there any preparation before Laser Hair Removal?

For the preparation you want to shave prior to your treatment, we recommend two days beforehand, we want little stubble to be present but not long hairs.

Does Laser Hair Removal Hurt?

Some may find the procedure a little discomforting, kind of like a light rubber band snapping against your skin, for most its an issue but for others, you can consider tropical anaesthetic or numbing cream before your treatment (this can be important in sensitive areas like the bikini line or underarms).

Will there be any redness or swelling after Laser Hair Removal?

You should expect to see some redness, a little swelling and some warmth. We recommend applying an ice pack or some steroid cream to put on after to calm down the swelling.

Is there any post-treatment needed after Laser Hair Removal?

For post-treatment, while the area is still fresh

  • Avoid direct sunlight
  • Do not get a tan in that area
  • Avoid very hot showers or temperatures like saunas 24 hours after treatment
  • Be gentle to the area
  • A glycolytic scrub 14% is recommended to use for 3 – 5 days post-treatment to ensure the hair is encouraged to shed from the follicle and aid in the treatment of ingrown hairs.
How can Acne be treated?

A good diet, stress-free lifestyle and a good facial cleaning routine can be a start but not enough to completely combat acne. In most cases prescribed medication is required but for those who are concerned about potential side effects, laser therapy treatments can be a viable option.

What causes Acne Vulgaris?

Acne Vulgaris, commonly known as Acne is common amongst puberty because sebaceous glands are continually active during this stage which produces more oil and dead skin cells. This results in breakouts, leading to pimples, whiteheads, cysts, and blackheads around the face, chest, shoulders and back.

How does salicylic acid work on Acne?

Most acne focused skin care is formulated with salicylic acid as it is a key ingredient to unclog pores and prevent lesions. It does not affect the production of oil from your sebum, but it can be used continuously to keep your pores clean and reduce your acne from flaring.

Why do women get Acne during their period?

The reason behind menstrual acne is the hormone progesterone. It causes an increase in the production of sebum from the facial oil. This can cause excess oil and clog the facial pores resulting in pimple breakouts.

Can moisturisers cause acne?

No, applying moisturiser to your skin does not cause acne, in fact, it is especially important to treat acne as it loses up the sebum built up inside the pores. In most cases, we recommend finding a moisturiser that’s made for acne-prone skin, so it does not clog up your pores or aggravate your acne.

Is there any downtime with Skin Tightening treatments

No, there isn’t any downtime with our skin tightening treatments, you may experience a bit of redness and swell in particular areas but this usually goes away within 2 – 3 days.

How does Radio Frequency skin treatments work?

The energy from the radio frequency uniformly heats the inner layer of the skin called the dermis in a controlled manner at 41 to 65 degrees.  The heat will metabolize unhealthy fibres and cells during stimulation to the fibroblast cells which initiates the production of new collagen.

How many treatments will I need to see results?

We often see our clients seeing results after results after just 1 treatment, and in other cases can be 2 – 3 depending on one’s skin condition, body area and desired outcome.

Can skin tightening treatments be used anywhere on the body?

Yes, our skin tightening treatments can be performed anywhere on the body and can achieve fantastic results, again results may vary depending on the area of the body.

What causes fine lines and wrinkles?

The main contributing factor to fine lines and wrinkles is ageing, as we age our production of collagen and natural oils decreases, and facial fat stores start to diminish. Which the skin will eventually start to sag, and become drier which creates deeper and more pronounced grooves.

Can to much sun exposure cause fine lines and wrinkles?

Limiting sun exposure can have an overall positive effect on your skin, having your skin overly exposed to the sun can cause you to age quicker, also known as premature ageing. This is caused by UV light breaking down connective tissue and fibres that support your skin’s youthful structure and appearance.

Can a good diet slow down the signs of fine lines and wrinkles?

A healthy balanced diet will always be better for you and your ageing process than eating unhealthily, we always recommend our patients to lower alcohol consumption as this is proven to be an indicator of premature ageing.

Can moisturisers and a good facial routine reduce the appearance of fine lines and wrinkles?

These days there are a lot of moisturisers, anti-wrinkle creams and overall skin product routines that have effective ingredients that won’t slow down the process of ageing but will make signs of ageing less visible.

What causes skin pigmentation?

Skin pigmentation spots that are caused by exposure to the sun, age, genetics, or hormonal changes (such as pregnancy), can appear anywhere on your body and usually show as skin discolouration, brown blotches, or small coloured spots. The dark coloured appearance is caused by melanocytes producing an excess of melanin in the specific area.

How many treatments will I need to see results?

We often see our clients seeing results after completing a full course tailored to them which can be as little as two weeks, our full course treatments are usually combined with microdermabrasion, radio frequency, and cosmic grade facials.

How do I prevent skin pigmentation?

Although skin pigmentation is harmless, some people may choose to avoid its appearance. To stop it from becoming more prominent, avoid excessive exposure to the sun and use sunscreen to protect your skin from any pigmentation becoming darker.

Can pigmentation removal work on all skin types?

Pigmentation Removal is suitable for all skin types, but results may vary depending on skin tone.

How many treatments will I need to completely clear the appearance of spider veins and dilated capillaries?

If your acne is getting too severe then consulting a dermatologist is recommended, which more than likely will have medication and antibiotics prescribed to you to kill the bacteria from inside. Hormonal therapy may also be a suggestion, which again, can come with side effects.

What causes spider veins and capillaries?

Developing spider veins and dilated capillaries are often caused by genetics and lifestyle over a period of time. For example, an individual is more likely to develop symptoms of spider veins and dilated capillaries if they are standing for long periods of time like those in professions of teaching and nursing, other occurrences are common from being overweight which puts pressure and heaviness on the legs and a lack of exercise which causes reduced mobility in various body parts can also be a common cause.

Will spider veins and dilated capillaries go away on their own?

Spider veins and dilated capillaries will not go away on their own and tend to get worse over time appearing large, redder and more discolouring. Luckily, they don’t cause any health problems and treatment options are available to reduce and remove them.

How do I prevent spider veins an dilated capillaries?

Getting spider veins and dilated capillaries can be often avoided by taking simple steps like getting regular physical activity, increasing mobility, avoiding being overweight, and not sitting or standing for long periods of time.

How many teeth whitening treatments do I need?

This will depend on the current shade of your teeth and how white you want to go, individuals can achieve 3 – 4 shades lighter in just 20 minutes which is visible, spending up to 60 minutes, one can see up to 12 shades lighter which is a big difference and very noticeable.

How long does a teeth whitening treatment take?

We advise that the maximum duration of having your teeth under a laser is 60min, and the minimum is 15 minutes, this will depend on the preference of the individual and the current shade of their teeth.

Is there any preparation or downtime for teeth whitening

There is no downtime with this treatment, but for optimal results recommend undergoing a routine dental scale & cleaning to remove any decay, tartar and surface stains prior. This is to ensure the best end results.

What causes teeth to discolour?

There are many discolouring causes, most of them are from consumption of darker coloured foods and drinks. (Coffee, red wine, and dark sauces are just a few) as well as smoking and trauma can also cause teeth discolouration.

Is teeth whitening safe?

Yes, studies have shown that whitening your teeth with a carbamide or hydrogen peroxide for the advised duration will not harm your teeth or gums. However, we have seen certain peroxides cause temporary sensitivity if left on too long.

How long will my teeth stay white for after a teeth whitening treatment?

This will depend on your diet, consumption of wine, coffee and other darkening foods daily may cause your teeth to eventually become discoloured again. We always tell our clients to keep this in mind and that whitening maintenance kits can be of great use in keeping your teeth whiter for longer.

What do I wear when going to a day spa?

Your normal clothing is fine, a robe, slippers and under basket are provided for you to get changed into and place your belongings. You may elect to have your treatment with your own attire on if you feel more comfortable like bathers and keeping your undergarments on which is also fine.

Are body scrubs bad for my skin?

Yes and no, in most cases no, as they have a lot of benefits to your skin but scrubs that contain larger particles like shells or apricot kernels may be sharp, cause discomfort or even harm the skin. Most professional exfoliation solutions contain round spheres that will exfoliate your skin without any harm.

What happens if I have a physical disability or allergies?

Please notify us upon your treatment and our therapists will do our best to accommodate your needs and recommend any products that should not be used.

Are day spa services ok for pregnant women?

Absolutely, day spa visits are great for pregnant women as it takes the edge off dealing with hormonal changes and additional stress caused by pregnancy.

How many microdermabrasion treatments do I need for best results?

This is based on the individual and the current condition of their skin, in most cases, you can see results after the very first treatment, your skin will appear more vibrant and refined.

How long does microdermabrasion treatment take?

In most cases 10-20 minutes, if we are combining it with a cosmetic facial this can take a little longer to obtain optimal results.

Is there any downtime or after care for microdermabrasion?

There is no downtime or aftercare needed with microdermabrasion, Always remember to keep up your normal skin routine to maintain that healthy glow.

Can microdermabrasion make my face red?

In some instances yes, depending on an individual’s skin type can experience a bit of redness after this treatment, but this usually disappears within 24 hours.

What are all the benefits of microdermabrasion?

Microdermabrasion has many benefits

  • Reduces Pigmentation
  • Improves skin texture
  • Evens out skin complexion
  • Removes dead skin cells
  • Increases lymphatic drainage
  • improves hydration of the skin
How many LED Light Therapy treatments do I need for optimal results?

This is based on the individual and the current condition of their skin, also taking into consideration their treatment goals. Our therapists will always put together a tailored plan for our clients so they can achieve the best results, we usually like a pair of LED light therapy with other laser treatments as it’s a good accessory.

How long does LED Light Therapy take?

In most cases 20 – 30 minutes, if we are combining it with a cosmetic facial, this can take a little longer, but it usually gives the best results.

Is there any downtime or aftercare with LED Light Therapy?

There is no downtime when getting a LED Light Therapy Treatment, we always recommend keeping up with a normal skincare routine to maintain healthy skin.

What are the benefits of LED Light Therapy?

Blue LED light therapy can be used for

  • Reducing acne or breakout
  • Killing the bacteria that causes acne
  • Improving skin texture
  • Reducing inflammation
  • Reducing enlarged oil glands
Is there a minimum age for Laser Hair Removal?

There is no minimum age for laser hair removal treatments, as long as there is hair long enough to stimulate, however, we do recommend starting permanent hair reduction treatment after puberty hormonal changes can affect hair growth this time.

How safe is Laser Hair Removal?

Laser hair removal is safe and effective for most people, on some occasions it can be a bit discomforting on certain areas of your body due to the laser penetrating the skin. We recommend not getting this treatment if you are pregnant and should be avoided near the eyes.

You should see your doctor if any rare symptoms occur after treatments.

Is there any preparation before Laser Hair Removal?

For the preparation you want to shave prior to your treatment, we recommend two days beforehand, we want little stubble to be present but not long hairs.

Does Laser Hair Removal Hurt?

Some may find the procedure a little discomforting, kind of like a light rubber band snapping against your skin, for most its an issue but for others, you can consider tropical anaesthetic or numbing cream before your treatment (this can be important in sensitive areas like the bikini line or underarms).

Will there be any redness or swelling after Laser Hair Removal?

You should expect to see some redness, a little swelling and some warmth. We recommend applying an ice pack or some steroid cream to put on after to calm down the swelling.

Is there any post-treatment needed after Laser Hair Removal?

For post-treatment, while the area is still fresh

  • Avoid direct sunlight
  • Do not get a tan in that area
  • Avoid very hot showers or temperatures like saunas 24 hours after treatment
  • Be gentle to the area
  • A glycolytic scrub 14% is recommended to use for 3 – 5 days post-treatment to ensure the hair is encouraged to shed from the follicle and aid in the treatment of ingrown hairs.
How can Acne be treated?

A good diet, stress-free lifestyle and a good facial cleaning routine can be a start but not enough to completely combat acne. In most cases prescribed medication is required but for those who are concerned about potential side effects, laser therapy treatments can be a viable option.

What causes Acne Vulgaris?

Acne Vulgaris, commonly known as Acne is common amongst puberty because sebaceous glands are continually active during this stage which produces more oil and dead skin cells. This results in breakouts, leading to pimples, whiteheads, cysts, and blackheads around the face, chest, shoulders and back.

How does salicylic acid work on Acne?

Most acne focused skin care is formulated with salicylic acid as it is a key ingredient to unclog pores and prevent lesions. It does not affect the production of oil from your sebum, but it can be used continuously to keep your pores clean and reduce your acne from flaring.

Why do women get Acne during their period?

The reason behind menstrual acne is the hormone progesterone. It causes an increase in the production of sebum from the facial oil. This can cause excess oil and clog the facial pores resulting in pimple breakouts.

Can moisturisers cause acne?

No, applying moisturiser to your skin does not cause acne, in fact, it is especially important to treat acne as it loses up the sebum built up inside the pores. In most cases, we recommend finding a moisturiser that’s made for acne-prone skin, so it does not clog up your pores or aggravate your acne.

Is there any downtime with Skin Tightening treatments

No, there isn’t any downtime with our skin tightening treatments, you may experience a bit of redness and swell in particular areas but this usually goes away within 2 – 3 days.

How does Radio Frequency skin treatments work?

The energy from the radio frequency uniformly heats the inner layer of the skin called the dermis in a controlled manner at 41 to 65 degrees.  The heat will metabolize unhealthy fibres and cells during stimulation to the fibroblast cells which initiates the production of new collagen.

How many treatments will I need to see results?

We often see our clients seeing results after results after just 1 treatment, and in other cases can be 2 – 3 depending on one’s skin condition, body area and desired outcome.

Can skin tightening treatments be used anywhere on the body?

Yes, our skin tightening treatments can be performed anywhere on the body and can achieve fantastic results, again results may vary depending on the area of the body.

What causes fine lines and wrinkles?

The main contributing factor to fine lines and wrinkles is ageing, as we age our production of collagen and natural oils decreases, and facial fat stores start to diminish. Which the skin will eventually start to sag, and become drier which creates deeper and more pronounced grooves.

Can to much sun exposure cause fine lines and wrinkles?

Limiting sun exposure can have an overall positive effect on your skin, having your skin overly exposed to the sun can cause you to age quicker, also known as premature ageing. This is caused by UV light breaking down connective tissue and fibres that support your skin’s youthful structure and appearance.

Can a good diet slow down the signs of fine lines and wrinkles?

A healthy balanced diet will always be better for you and your ageing process than eating unhealthily, we always recommend our patients to lower alcohol consumption as this is proven to be an indicator of premature ageing.

Can moisturisers and a good facial routine reduce the appearance of fine lines and wrinkles?

These days there are a lot of moisturisers, anti-wrinkle creams and overall skin product routines that have effective ingredients that won’t slow down the process of ageing but will make signs of ageing less visible.

What causes skin pigmentation?

Skin pigmentation spots that are caused by exposure to the sun, age, genetics, or hormonal changes (such as pregnancy), can appear anywhere on your body and usually show as skin discolouration, brown blotches, or small coloured spots. The dark coloured appearance is caused by melanocytes producing an excess of melanin in the specific area.

How many treatments will I need to see results?

We often see our clients seeing results after completing a full course tailored to them which can be as little as two weeks, our full course treatments are usually combined with microdermabrasion, radio frequency, and cosmic grade facials.

How do I prevent skin pigmentation?

Although skin pigmentation is harmless, some people may choose to avoid its appearance. To stop it from becoming more prominent, avoid excessive exposure to the sun and use sunscreen to protect your skin from any pigmentation becoming darker.

Can pigmentation removal work on all skin types?

Pigmentation Removal is suitable for all skin types, but results may vary depending on skin tone.

How many treatments will I need to completely clear the appearance of spider veins and dilated capillaries?

If your acne is getting too severe then consulting a dermatologist is recommended, which more than likely will have medication and antibiotics prescribed to you to kill the bacteria from inside. Hormonal therapy may also be a suggestion, which again, can come with side effects.

What causes spider veins and capillaries?

Developing spider veins and dilated capillaries are often caused by genetics and lifestyle over a period of time. For example, an individual is more likely to develop symptoms of spider veins and dilated capillaries if they are standing for long periods of time like those in professions of teaching and nursing, other occurrences are common from being overweight which puts pressure and heaviness on the legs and a lack of exercise which causes reduced mobility in various body parts can also be a common cause.

Will spider veins and dilated capillaries go away on their own?

Spider veins and dilated capillaries will not go away on their own and tend to get worse over time appearing large, redder and more discolouring. Luckily, they don’t cause any health problems and treatment options are available to reduce and remove them.

How do I prevent spider veins an dilated capillaries?

Getting spider veins and dilated capillaries can be often avoided by taking simple steps like getting regular physical activity, increasing mobility, avoiding being overweight, and not sitting or standing for long periods of time.

How many teeth whitening treatments do I need?

This will depend on the current shade of your teeth and how white you want to go, individuals can achieve 3 – 4 shades lighter in just 20 minutes which is visible, spending up to 60 minutes, one can see up to 12 shades lighter which is a big difference and very noticeable.

How long does a teeth whitening treatment take?

We advise that the maximum duration of having your teeth under a laser is 60min, and the minimum is 15 minutes, this will depend on the preference of the individual and the current shade of their teeth.

Is there any preparation or downtime for teeth whitening

There is no downtime with this treatment, but for optimal results recommend undergoing a routine dental scale & cleaning to remove any decay, tartar and surface stains prior. This is to ensure the best end results.

What causes teeth to discolour?

There are many discolouring causes, most of them are from consumption of darker coloured foods and drinks. (Coffee, red wine, and dark sauces are just a few) as well as smoking and trauma can also cause teeth discolouration.

Is teeth whitening safe?

Yes, studies have shown that whitening your teeth with a carbamide or hydrogen peroxide for the advised duration will not harm your teeth or gums. However, we have seen certain peroxides cause temporary sensitivity if left on too long.

How long will my teeth stay white for after a teeth whitening treatment?

This will depend on your diet, consumption of wine, coffee and other darkening foods daily may cause your teeth to eventually become discoloured again. We always tell our clients to keep this in mind and that whitening maintenance kits can be of great use in keeping your teeth whiter for longer.

Our Treatment Before & Afters

How We Do it

Our tailored mix of proceadures are given to each client to ensure we reveal the very best, and produce amazing results.

Our Treatment Before & Afters

How We Do it

Our tailored mix of proceadures are given to each client to ensure we reveal the very best, and produce amazing results.

Anymore Queries?

We encourage your feedback, please feel free to send us a message
using the following contact form.

    Anymore Queries?

    We encourage your feedback, please feel free to send us a message
    using the following contact form.