Laser Skin Aesthetics values your personal information and privacy…

At Laser Skin Aesthetics, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also outlines your rights regarding your information and how you can access, correct, or lodge a complaint about our handling of your personal data.

Laser Skin Aesthetics is committed to protecting your privacy and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We recognise your right to control how your personal information is collected and used, and we respect the trust you place in us when you share your information.

Unless you provide consent otherwise, we will only collect, use, and disclose your personal information as outlined in this policy or as permitted by law.

The types of personal information we may collect include:
• Full name
• Contact details (e.g. phone number, email address)
• Date of birth
• Residential address
• Emergency contact information
• Payment details (e.g. bank account or credit card information)
• Identification documents
• Payment and appointment history
• Treatment records
• Before-and-after photographs
• Other health-related or sensitive information relevant to your care

Providing your personal information is optional; however, choosing not to may limit the services or support we are able to provide.

The primary purpose for collecting your personal information is to provide you with our products and services, including tailored laser and skin treatments. We may also use your information to communicate with you about relevant services, offers, updates, or any other purpose permitted under the Privacy Act 1988 (Cth).

In most cases, we are only able to offer our services to individuals who have identified themselves. This ensures we uphold our duty of care and maintain safe, effective, and appropriate treatment standards. While we may be able to offer limited information or products to individuals who do not wish to provide personal details, this may affect our ability to deliver certain services.

We collect personal information directly from you when you:

• Purchase a service or product
• Complete a client intake or consent form
• Provide feedback or communicate with us directly
• Make an inquiry or booking through our website, phone, or in person

This information allows us to:

• Deliver your requested treatment or service
• Keep you informed with relevant updates
• Recommend other treatments that may suit your needs

Providing your personal information is optional; however, choosing not to may limit the services or support we are able to provide.

In the course of providing our services, Laser Skin Aesthetics may collect sensitive information. This includes details related to your physical and mental health, medical history, and any conditions that may impact your treatment.

We only collect sensitive information with your consent, and solely for purposes directly related to your care—such as assessing your suitability for specific treatments or ensuring your safety during procedures. You may encounter these questions in our client intake or consent forms.

Sensitive information is handled with the highest level of care and confidentiality. It will not be used or disclosed for any other purpose without your consent, except:

• Where required by law
• Where necessary to protect the rights, safety, or property of you, our staff, or the public
• To lessen or prevent a serious threat to a person’s life, health, or safety

For the purposes of this policy, sensitive information is considered a subset of personal information and is treated with additional safeguards under the Privacy Act 1988 (Cth).

To enhance your experience on our website, Laser Skin Aesthetics may use tracking technologies such as cookies, web beacons, pixels, and similar tools. These technologies help us understand how users interact with our website, optimise performance, and deliver relevant content or advertising.

Cookies are small text files stored on your device when you visit a website. While they do not directly identify you, they may collect information about your browser type, device, pages visited, time spent on the site, and referral sources.

You can control how cookies are used by adjusting your browser settings. Most browsers are set to accept cookies by default, but you can choose to disable them or receive a warning when cookies are being used. Please note, however, that disabling cookies may limit some functionality of our website and your overall user experience.

By using our website, you consent to the use of tracking technologies by this Privacy Policy. If you do not agree, we recommend adjusting your browser settings accordingly.